2nd Annual Edition | 2025 Global Future of BPO, Shared Services & GBS Conference 2025

Harvinder Singh is the founder and producer of the Global Future of BPO, Shared Services & GBS Conference. With 12 years in business conferences and a decade in journalism, he has advised start-ups, mentored producers, and worked with British Telecom and the British Council.

Nitin Bahl is Finance Business Partner at Stolt Tank Containers, a logistics and transportation company headquartered in the Netherlands. With 20 years of experience in finance and accounts, especially in P2P and T&E, he has consulted companies like AstraZeneca and Mondelez. An NLP Master Practitioner and Emotional Intelligence Coach, he offers insights into human behaviour and organisational dynamics.

Alice Bednaříková is the CFO of Foodora Czech Republic, an online food delivery brand owned by Delivery Hero. With 15 years in finance, she has led Foodora’s growth, stabilisation and transformation, and optimises financial processes through automation and data in shared service centres. She holds a master’s in finance from the University of Economics, Prague.

Andreas Tagkalakis is Head of Global Master Data Management at OMV Group, an international integrated oil and gas company headquartered in Austria. With nearly 20 years of experience, he leads data management initiatives driving growth and operational excellence, and has held leadership roles at Deutsche Telekom.

Bilal Samad, Head of Novartis Corporate Center in Prague, has 20 years of global experience in finance and transformation. A former Big 4 auditor, he drives innovation, efficiency and strategic planning in the pharmaceutical industry.

Carlos Garrido Pedraz is CEO of the Holcim Business Centre in Europe. With over 20 years of international experience in business transformation, analytics, performance management and global business services, he oversees finance, procurement, HR and RPA across 22 countries, and has led Global Centres of Excellence for Analytics and Reporting and for Robotics and Process Automation.

Csaba Szende is Senior Director of Shared Services at HelloFresh. With leadership experience at Delivery Hero and Trivium Packaging, he specialises in setting up and managing business services centres and has driven operational excellence in IT, telecommunications and energy.

Dimitar Bogoev leads Global R2R Operational Excellence Centers at Cargill. With 13 years of experience in finance and operations, he focuses on efficiency through global process standardisation and waste elimination, with a record of optimising statutory reporting, reducing costs and improving global governance models.

Gaurav Garg is VP Financial Operations at Franklin Templeton, overseeing financial operations across 39 countries. He has established Global Capability Centers at leading organisations, focusing on exceptional support and innovative technology solutions for the business.

Hash Mahendran is Global Process Owner at London Stock Exchange Group, overseeing Sales Compensation across 60 countries. He has led OTC and PTP processes at Accenture, BDO and Expedia Group, and serves on the board of trustees of a London school.

Jens Schumacher, CFO of Makro CZ, a leading Czech foodservice wholesaler, brings over 20 years of experience at Metro AG. He leads finance transformation with a focus on business intelligence, IT and legal, and is passionate about turning data into insights for growth.

Janos Andrasi leads Workforce Management for Strategic Markets at Kyndryl, driving innovation in cloud services and automation and supporting workforce transformation and the growth of over 16,000 employees.

Julia Cabrita is Head of Order-to-Cash Operations at Organon, an American pharmaceutical company. With nearly 20 years in finance and global shared services, she specialises in O2C and P2P operations, driving transformation through automation and process optimisation.

Ludvík Polcar, CFO at the Centre of Administration and Operations of the Czech Academy of Sciences, has over a decade of senior management experience, specialising in finance, project processes and change leadership.

Lubnah Alam is Director of Financial Operations at EG Group, a global convenience retailer headquartered in the UK. Named GENCFO Influential Woman of the Year 2024, she is a qualified accountant with 15 years of expertise in finance shared services, ERP implementations and business transformation, and led the set-up of Global HR Shared Services for Aga Khan University.

Miguel Macias is VP and Global Hire to Retire Process Owner at Fresenius, a hospital and healthcare company headquartered in Germany. He has worked at Hewlett-Packard, Novartis and Sandoz, is certified in PMP, Six Sigma, ITIL and CPP, and champions employee engagement, DEI and mindfulness.

Peter McKenzie is General Manager at Anticipa Real Estate in Spain, owned by Blackstone. With over 25 years in finance, banking and real estate, he helps senior executives perform at their best and speaks on Courageous Leadership and the Future of Finance.

Sridhar Srikrishna is a senior executive at SAP, leading Cloud Business Transformation and driving digital transformation using Agile methodology. With over 23 years of experience, he specialises in SAP and ERP programmes, process optimisation and finance transformation.

Wioletta Strączek is Senior Director of GBS Finance Transformation and Lean Partner at Jacobs, an American engineering, architecture and construction company. Specialising in project management, automation and optimisation, she uses Lean Six Sigma and Prosci change management to achieve significant financial outcomes.