Privacy Policy
This privacy policy explains how personal data is collected, used and protected for the conference and fobpossgbs.com, in line with the GDPR.
Introduction
This policy explains how personal data is collected and used in connection with the Global Future of BPO, Shared Services & GBS Conference and the website fobpossgbs.com, in line with the EU General Data Protection Regulation (GDPR).
Your Data
Who Is Responsible for Your Data
The data controller is Harvinder Singh, Kastanova 670/D, 289 24 Milovice nad Labem, Czech Republic, Trade Licence (Živnost) 02568519. Email harvindersingh@fobpossgbs.com, phone +420 606 177 754.
Data We Collect
- Contact details: name, email address, phone number, postal and billing address
- Professional details: company, job title, industry and country
- Booking and billing details: delegate category, number of delegates, legal company name, VAT number, purchase order number and invoice contact
- Payment information: card payments are handled directly by Stripe; the organiser does not receive or store full card details
- Requests and messages: agenda, sponsorship and contact form submissions, emails, and dietary or access needs you choose to share
- Speaker information: biography, photograph, session details and presentation materials
- Partner information: contact details of the people we work with at sponsors and media partners, and the logos and descriptions they provide
- Website data: cookies, as described in the Cookie Policy
We do not collect identity card or passport numbers.
How and Why We Use Your Data
| Purpose | Legal basis |
|---|---|
| Processing registrations, invoices and payments | Performance of a contract |
| Sending the agenda and sponsorship information, and replying to enquiries | Steps taken at your request before a contract |
| Event administration, badges and delegate support | Performance of a contract |
| Dietary or access arrangements you tell us about | Your explicit consent |
| Publishing speaker profiles and organising the programme | Speaker agreement and consent to publication |
| Managing sponsorships and media partnerships | Partnership agreement and legitimate interests |
| Sharing delegate names, job titles and companies with the main sponsors | Legitimate interests, with the right to opt out |
| Programme updates to website subscribers | Your consent, which you can withdraw at any time |
| Improving the conference and the website | Legitimate interests |
| Accounting and tax records | Legal obligation |
Sharing and Transfers
Who We Share Data With
- Hostinger: hosts the website and its data
- Titan: provides our email service
- Stripe: processes card payments at checkout
- An email marketing service: sends programme updates to people who subscribe on our website
- Hotel KINGS COURT: the venue, where needed for access and catering arrangements
- Main sponsors: delegate names, job titles and companies, unless the delegate opts out when booking or later; email addresses and phone numbers are never shared
- Speakers’ published profiles: public on the website by nature
- Authorities: where required by law
We do not sell personal data.
LinkedIn Newsletter
People who subscribe to our LinkedIn newsletter do so on LinkedIn. Their data is held by LinkedIn under its own privacy policy, and we do not receive their email addresses.
International Transfers
Where a service provider processes data outside the European Economic Area, appropriate safeguards such as the EU Standard Contractual Clauses are used.
Retention and Security
How Long We Keep Data
| Data | Kept for |
|---|---|
| Booking and invoice records | 10 years, as required by Czech accounting and tax law |
| Registration and event administration data | 3 years after the conference |
| Published speaker profiles | As a record of the conference, until the speaker asks for removal |
| Website subscriptions | Until you unsubscribe |
| Enquiries that do not lead to a booking or agreement | 2 years |
Data Security
Reasonable technical and organisational measures protect personal data against unauthorised access, disclosure, alteration or destruction.
Your Rights
Your Rights Under GDPR
You may request access to your data, its correction or erasure, restriction of processing and a copy of your data (portability). You may object to processing based on legitimate interests, including the sharing of your name with sponsors, and withdraw consent at any time. To exercise these rights, email harvindersingh@fobpossgbs.com.
Complaints
You may also complain to the Czech data protection authority: Úřad pro ochranu osobních údajů, Pplk. Sochora 27, 170 00 Prague 7, uoou.gov.cz.
About This Privacy Policy
Cookies
The website uses cookies as described in the Cookie Policy.
Changes to This Policy
This policy may be updated for operational, legal or regulatory reasons. The current version is always published on this page.
Contact
Harvinder Singh, Kastanova 670/D, 289 24 Milovice nad Labem, Czech Republic